Last Updated: Sept 2nd, 2021
Abound (“Abound”, “we”, “our” or “us”) is on a mission to enable greater wealth and wellness for independent workers, resulting in increased retention, revenue, and compliance for those that serve them. Abound’s developer-friendly API and complementary products (“Product”) lets businesses and financial institutions easily embed benefits into their products, setting aside enough to cover taxes, healthcare, retirement, insurance, and more. Together with our client businesses and institutions (“Clients”), we’re building a future that makes it easy for both the independent worker and the business consuming their services (“End Users”) to work together.
Please note - this Terms of Service includes important information about what you agree to by using Abound Technology and we encourage you to read it carefully - feel free to use the table of contents below to jump to a specific section.
1.1 Clients - Direct customers of Abound
1.2 Developer Dashboard - web portal provided to Client’s to perform activities such as but not limited to measuring product usage, debugging, submitting and tracking support tickets, API key management and defining access management.
1.3 End Users - Individuals accessing financial services with Abound API embedded for functionality (can be once or twice removed depending on business structure of Abound Clients)
1.4 Payer - Type of End User that is providing payment to independent workers through services utilizing the Abound product
1.5 Payee - Type of End User that is getting paid (as an independent contractor or self-employed business), withholding and/or utilizing tax, benefits or retirement services through services utilizing the Abound product
1.6 Product - Represents Abound’s complete Application Programming interface (API) and complementary solutions
1.7 Subscribers - Customers of Abound’s direct customers in the event Abound is licensing to middleware providers
1.8 Website - Abound’s marketing and landing pages
To support our Clients and their End Users, Abound collects and processes certain personal data from Clients and End Users, alike. This policy outlines the personal data we collect, use and share, and how we commit to protecting that data along the way. We’ll keep it simple and straight to the point so you feel confident, but if you have any questions, you can always reach us at email@example.com.
We may collect and use personal data in the course of providing Product to Clients. While Abound does not typically collect personal data directly from the End User, Abound does collect Client-provided data and device data relating to a Client’s integration with Abound’s API. We also collect limited amounts of Client information.
3.1 End User Data
3.1.i Data collected from Clients/Subscribers:
Abound collects personal data about end users to enable Product functionality including, but not limited to, payments, tax services and benefits services.
Data collected varies based on whether the end user is providing payment (“Payer”) or receiving payment (“Payee”). To make sure you understand not only what information may be collected, but what information is likely collected based on how you are interacting with Client offerings, we have broken out data collection tables for Payer and Payee.
3.1.ii Data collected directly from End Users:
In the event an End User were to reach out to Abound via the website, Abound would collect limited information directly from the End User including name, email and contact method in order to answer the inquiry. Otherwise no personal data is collected directly from the End User.
3.1.iii Device provided data
Each time an End User accesses a Client interface that is using Abound Product, we may receive limited personal data.
3.2 Client data
Abound collects personal data from its Clients or Client’s Customer’s (“Subscribers” for middleware Clients) to support Product functionality offered to Client or Client end users. Personal data that Abound may collect is listed below.
*Client personal data as collected by the website is subject to the discretion of the Client interacting with the Abound website. The outline of personal data collected is based on the assumption that Client interacts with the website in a predictable way - making a request, providing name, company and email only.
Abound may make inferences based on the End User personal data provided in the API. Examples of such inferences may include, but are not limited to, projected income, expense deductibility, projected tax liability, etc.
At Abound, our primary mission is to empower the independent worker. To that end, we use End User data primarily to provide and maintain our Product, as well as to develop new Products which benefit independent workers.
4.1 End User Data
4.1.i Data collected from Clients/Subscribers:
Abound may use Client-provided End User data to:
Abound does not market to End Users based on the personal information collected.
4.1.ii Data collected directly from End Users:
In the event an End User provides personal data to Abound, Abound may use that data to reach out to assist the End User.
Note - Abound is contractually obligated to send all End User requests for data modification, updating, deletion or disclosure to Client with whom the End User has an agreement.
4.1.iii Device provided data
All End User personal data collected from devices is used to maintain functionality, performance and security (regardless of point of contact: Website, Developer Dashboard or API)
4.2 Client data
Client personal data collected from the website is used to contact the client POC when responding to a client-initiated request originating from the website. End User personal data collected from the Developed Dashboard is used for Abound/Client relationship management.
5.1 End User Data
Abound shares End User data only in support of Product provided to/by Client.
Specifically, Abound may share information:
Abound may collect, use, and share End User Information in an aggregated, de-identified, or anonymized manner (that does not identify you personally) for any purpose permitted under applicable law. This includes creating or using aggregated, de-identified, or anonymized data based on the collected information to develop new products or services and to facilitate research.
Abound does not sell or rent End User data.
5.2 Client User Data
Abound shares Client-provided personal data as required by Abound/Client Contract, by law and/or for reasonable business purposes. Specifically, Abound may share Client information:
Abound maintains Client and End User data indefinitely unless otherwise outlined by Client contract. End Users may reach out to their Service Provider (Abound’s Client) to learn more about specific data retention policy/practices.
Your data is important to you, it’s important to Abound, too. To ensure Client and End User data is as safe as possible, Abound partners with best-in-class cloud service provider, AWS, encrypts all data whether in transit or at rest and employs reasonable preventative measures (organizational, technical and preventative) as outlined in Abound’s most recent SOC 2 Report to keep data safe. If you’d like to know more about security practices at Abound or have concerns about your security, please reach out to firstname.lastname@example.org - we’d be happy to help.
Abound provides Product to US taxpayers only. To best serve our clients and their end users, all data is stored and processed within the United States of America.
At Abound, we are always changing and growing and that means the occasional change to our policies. Any updates to this policy will be posted immediately with the date of the last update.
We request that children not provide personal data through Abound’s website. Further, Clients are not permitted to accept children’s Personal Data through the Services, as the Products are not directed to minors, including children under the age of 13.